WHEN WORKING IN COMPLEX ORGANISATIONS OR SYSTEMS, I BELIEVE THAT

User needs, business metrics and

creativity can co-exist and thrive

together.

Collaborated

User needs, business

User needs, business metrics and

with brands like

metrics and creativity can

creativity can co-exist and thrive

nike, Apple,porsche

co-exist and thrive together.

together.

MORE ON ME BELOW

↓

Hey there 👋🏽

My original claim to fame was being the "guy who was good with computers" 💻 to my family and friends (still is). Years later, I've tried to make computing easier for millions of people around the UK. Having come from a research background, I specialise in turning complex customer problems into business solutions that are focused on delivering for business and product outcomes. I am deeply passionate about design, technology and designing for good. It's the greatest pleasure of my life that I get to do my passion for my job every day.

I ❤️ dogs, technology, music, travelling. Being British 🇬🇧 I have a particular fondness for a good tea, coffee and football.

Hello there 👋🏽

My original claim to fame was being the "guy who was good with computers" 💻 to my family and friends (still is). Years later, I've tried to do the same for millions of people around the UK. Having come from a research background, I specialise in turning complex customer problems into business solutions that are focused on delivering for business and product outcomes. I am deeply passionate about design, technology and designing for good. It's the greatest pleasure of my life that I get to do my passion for my job every day.

I ❤️ dogs, technology, music, travelling. Being British 🇬🇧 I have a particular fondness for a good tea, coffee and football.

Hello there 👋🏽

I ❤️ dogs, technology, music, travelling. Being British 🇬🇧 I have a particular fondness for a good tea, coffee and football.

So, what do I do?

UX/UI Design & Prototypes

Using tools like Figma, Framer and Axure, I create prototypes for user-testing and development-ready responsive screens for web and mobile platforms.

UX Research & Discovery

With my research background, I am capable in conducting, analysing and delivering qualitative research and converting these into “how might we” statements for iteration.

UX/UI Design & Prototypes

Using tools like Figma, Framer and Axure, I create prototypes for user-testing and development-ready responsive screens for web and mobile platforms.

UX Research & Discovery

With my research background, I am capable in conducting, analysing and delivering qualitative research and converting these into “how might we” statements for iteration.

Visual Storytelling

I strongly believe that the best way to communicate user needs is to tell stories. Using storyboards, customer maps, opportunity-solution trees, I focus all my work around customer stories.

Multidisciplinary collaboration

Building good customer experiences at scale requires a variety of skillsets. My superpower is in bringing these disciplines together to build experiences that deliver business outcomes.

Visual Storytelling

I strongly believe that the best way to communicate user needs is to tell stories. Using storyboards, customer maps, opportunity-solution trees, I focus all my work around customer stories.

Multidisciplinary collaboration

Building good customer experiences at scale requires a variety of skillsets. My superpower is in bringing these disciplines together to build experiences that deliver business outcomes.

Some of the tools in my Toolkit

Work

Experience

Product Designer: Conversational AI

BT Group - EE

NOV 2023 — Present

Product Designer

BT GROUP - BT BUsiness

May 2022 — Nov 2023

Associate Lecturer of UXD

MMU - School of Digital Arts (Contract)

SEP 2021 — Jan 2023

User Experience Architect

Flutter International - Pokerstars

JUL 2021 — MAY 2022

UX Intern

Flutter International

AUg 2020 — JuN 2021

Video Editor

Manchester Met University

JUN 2018 — AUG 2019

Copy Writer

Hexgen: A Digital Agency

JUN 2017 — JAN 2018

Education

MSC Human-Computer Interaction

Grade Distinction - University of York

SEP 2019 — Sep 2020

BSC Digital Media & Communications

First Class - Manchester Metropolitan

Sep 2016 — Jul 2019

Kind words

“

[...] In the fast-paced and ever-evolving world of product design, having a professional like Ryan Southall on your side is invaluable. His unique blend of technical expertise, communication skills, and professionalism, combined with his selfless nature and hard-working ethos, make him an asset to any product design project. Ryan’s work speaks for itself, and we wholeheartedly recommend him for all your product design needs.

Matt Cleveland

Product Design Manager, BT Business

“

Working with Ryan was a joy. From pretty much the moment I met Ryan, I knew we'd do great work together. Ryan has energy, passion, and intelligence in abundance. He is a deep thinker, a skilled craftsperson and an engaging storyteller [...] I'm grateful to Ryan for the incredible impact he had on our team in BT Business. If you ever get the chance to work with Ryan, hire him or watch him present his work - jump at it!

Adam Burges

Design Lead, BT Business

“

Ryan has not been in the conversation squad for a long time and is already owning it and quickly picking up the meaning of Gen AI and what it’s all about. [...] Some of our friends in business say he is “Wonder Kid” and I have to agree.

Michael Ho

Design Manager, EE Consumer AI

User needs, business metrics and

creativity can co-exist and thrive

together.

Collaborated

User needs, business

User needs, business metrics and

with brands like

metrics and creativity can

creativity can co-exist and thrive

nike, Apple,porsche

co-exist and thrive together.

together.

So, what do I do?

So, what do I do?

So, what do I do?

Work

Work

Experience

Experience

Experience

Education

Education

Education

Books that inspire my work

Books that inspire my work

Books that inspire my work

Kind words

Kind words

Kind words